Shipping: You can be assured I will pack your order as carefully as possible. I double box each item which is labor intensive and increases the shipping weight. I charge an additional $10 fee for packing materials & labor, but if your order is a big one, I may need to charge up to $15 for handling. Your order will be shipped out within 15 business days via UPS or USPS. Please use a physical address for shipping via UPS. A $12 fee will be charged for an incorrect address, so please make sure you have entered the exact address including St., Ave., Rd., Blvd., Lane, N, S, W, E, Apt.#, etc.
Exchanges: Exchanges are accepted within 5 days of delivery of purchase. Return costs & safe shipping are the responsibilities of the customer.
Terms & Conditions: By purchasing from AlisonGardnerPottery.com, you agree to hold Alison Gardner harmless from any loss, damage, or injury due to any products purchased from us. My maximum liability to you is the amount you paid for the item(s) purchased. (In other words, if you drop my pot on your foot, or break a pot and cut yourself on it, it's your own fault.) All products on this website are provided without warranties of any kind, whether expressed or implied (pottery breaks). I reserve the right to update these policies at any time.
Commitment To Privacy: Your privacy is important. To better protect your privacy I provide this notice explaining my online information practices and the choices you can make about the way your information is collected and used.
The Information We Collect: This notice applies to all information collected or submitted on this website. On some pages, you can order products, ask questions, and register to receive materials. The types of personal information collected at these pages are:
I use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. I use the information you provide about someone else when placing a gift order only to ship the product and to confirm delivery. I do not share this information with outside parties except to the extent necessary to complete that order.
I use return email addresses to answer the email I receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with my website if you would like to receive e-mail or "snail-mail" updates on my shows and events. Information you submit on my website will not be used for this purpose unless you request it in the comment section of the contact form.
Exchanges: Exchanges are accepted within 5 days of delivery of purchase. Return costs & safe shipping are the responsibilities of the customer.
Terms & Conditions: By purchasing from AlisonGardnerPottery.com, you agree to hold Alison Gardner harmless from any loss, damage, or injury due to any products purchased from us. My maximum liability to you is the amount you paid for the item(s) purchased. (In other words, if you drop my pot on your foot, or break a pot and cut yourself on it, it's your own fault.) All products on this website are provided without warranties of any kind, whether expressed or implied (pottery breaks). I reserve the right to update these policies at any time.
Commitment To Privacy: Your privacy is important. To better protect your privacy I provide this notice explaining my online information practices and the choices you can make about the way your information is collected and used.
The Information We Collect: This notice applies to all information collected or submitted on this website. On some pages, you can order products, ask questions, and register to receive materials. The types of personal information collected at these pages are:
- Name
- Address
- Email address
- Phone number
I use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. I use the information you provide about someone else when placing a gift order only to ship the product and to confirm delivery. I do not share this information with outside parties except to the extent necessary to complete that order.
I use return email addresses to answer the email I receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with my website if you would like to receive e-mail or "snail-mail" updates on my shows and events. Information you submit on my website will not be used for this purpose unless you request it in the comment section of the contact form.